We are recruiting on behalf of a well-established independent SME in the transport and logistics sector.
With over 30 years’ experience, this company generates a turnover of nearly €14 million and is supported by around 40 dedicated staff members. It specialises in high value-added services: express transport, national and international freight forwarding, dedicated distribution, regular shuttle services, and specialised transport of classic and luxury vehicles.
With several sites across France and an international presence, it supports demanding industrial clients on a daily basis thanks to an agile, responsive organisation focused on service quality.
Transport Operations Manager (M/F)
Permanent contract – Wittelsheim (68)
Your role
Reporting to the Operations Manager, you will be responsible for the day-to-day management of transport operations to ensure an impeccable level of service for our industrial clients.
Acting as the orchestrator of operations, you will coordinate staff and equipment whilst ensuring compliance with quality commitments, deadlines and regulations.
Your main responsibilities
You will play an active role in organising and monitoring operations, taking charge in particular of:
- Planning and optimising dedicated routes and regular shuttle services.
- Operational monitoring of transport and handling of operational contingencies.
- Entering and managing routes in the management systems.
- Coordinating with drivers, subcontractors and customers.
- Forwarding administrative and operational documents.
- Compliance with transport social regulations (driving times, working hours and rest periods).
- Monitoring service quality and tracking operational indicators.
To ensure versatility, you may also be required to:
- Handling customer enquiries by telephone or email.
- Analysing requirements and proposing suitable transport solutions.
- Preparing quotations.
- Identifying, vetting and developing a network of partner carriers.
- Negotiating transport services.
The ideal candidate
You have a background in Transport, Logistics or Supply Chain and, ideally, some initial experience in transport operations, freight forwarding or supply chain management.
You thrive in dynamic environments where responsiveness, organisational skills and a customer-focused approach make all the difference.
You recognise yourself in the following qualities:
- Organisational skills and attention to detail.
- The ability to react quickly to unforeseen circumstances.
- Excellent customer service skills.
- Team spirit and the ability to work in coordination with various stakeholders.
- Ability to manage priorities in an operational environment.
- Proficiency with IT tools.
Fluency in English or another foreign language is a real asset.
Why join this company?
You will be joining a small-to-medium-sized enterprise on a human scale, recognised for its expertise, where decisions are made quickly, teams are close to the front line, and every employee contributes directly to customer satisfaction.
You will benefit from:
- a dynamic and friendly working environment;
- a varied role combining operations, customer relations and chartering;
- a company committed to a CSR approach that promotes the well-being of its staff.
Terms
- Permanent contract
- Position based in Wittelsheim (68)
- Salary: €25,000 to €30,000 gross per annum, depending on experience
- Profit-sharing and incentive schemes
- Meal vouchers
- Holiday vouchers
- Participation in sporting activities as part of the CSR policy
- On-site role
We are recruiting on behalf of a well-established independent SME in the transport and logistics sector.
With over 30 years’ experience, this company generates a turnover of nearly €14 million and is supported by around 40 dedicated staff members. It specialises in high value-added services: express transport, national and international chartering, dedicated distribution, regular shuttle services, and specialised transport of classic and luxury vehicles.
With several sites across France and an international presence, it supports demanding industrial clients on a daily basis thanks to an agile, responsive organisation focused on service quality.
Transport Operations Manager (M/F)
Permanent contract – Wittelsheim (68)
Your role
Reporting to the Operations Manager, you will be responsible for the day-to-day management of transport operations to ensure an impeccable level of service for our industrial clients.
Acting as the orchestrator of operations, you will coordinate staff and equipment whilst ensuring compliance with quality commitments, deadlines and regulations.
Your main responsibilities
You will play an active role in organising and monitoring operations, taking charge in particular of:
- Planning and optimising dedicated routes and regular shuttle services.
- Operational monitoring of transport and handling of operational contingencies.
- Entering and managing routes in the management systems.
- Coordinating with drivers, subcontractors and customers.
- Forwarding administrative and operational documents.
- Compliance with transport social regulations (driving times, working hours and rest periods).
- Monitoring service quality and tracking operational indicators.
To ensure versatility, you may also be required to:
- Handling customer enquiries by telephone or email.
- Analysing requirements and proposing suitable transport solutions.
- Preparing quotations.
- Identifying, vetting and developing a network of partner carriers.
- Negotiating transport services.
The ideal candidate
You have a background in Transport, Logistics or Supply Chain and, ideally, some initial experience in transport operations, freight forwarding or supply chain management.
You thrive in dynamic environments where responsiveness, organisational skills and a customer-focused approach make all the difference.
You recognise yourself in the following qualities:
- Organisational skills and attention to detail.
- The ability to react quickly to unforeseen circumstances.
- Excellent customer service skills.
- Team spirit and the ability to work in coordination with various stakeholders.
- Ability to manage priorities in an operational environment.
- Proficiency with IT tools.
Fluency in English or another foreign language is a real asset.
Why join this company?
You will be joining a small-to-medium-sized enterprise on a human scale, recognised for its expertise, where decisions are made quickly, teams are close to the front line, and every employee contributes directly to customer satisfaction.
You will benefit from:
- a dynamic and friendly working environment;
- a varied role combining operations, customer relations and chartering;
- a company committed to a CSR approach that promotes the well-being of its staff.
Terms
- Permanent contract
- Position based in Wittelsheim (68)
- Salary: €25,000 to €30,000 gross per annum, depending on experience
- Profit-sharing and incentive schemes
- Meal vouchers
- Holiday vouchers
- Participation in sporting activities as part of the CSR policy
- On-site role
