Main
role
The Logistics Operations Manager leads and supervises one or more operational activities (receiving, storage, order fulfilment, dispatch). He or she ensures performance, quality and safety within their area of responsibility whilst managing the teams on a day-to-day basis.
Key
Responsibilities Operations management
–
Supervising and coordinating logistics activities –
Ensuring targets are met: productivity, quality, lead times, costs –
Monitoring performance indicators and implementing corrective actions –
Optimising processes and contributing to continuous improvement
– Ensuring compliance with procedures and safety
standards
Team management
–
Supervising, leading and motivating operational teams –
Organising work and planning resources –
Setting objectives and monitoring performance –
Developing skills (training, versatility, appraisal)
– Manage conflicts and maintain a positive working
environment
Coordination & communication-
Work closely with the
Operations Manager- Collaborate with internal departments (transport, supply chain, customer service)
– Reporting on operational activity-
Maintaining strong relationships with partners and service providers
Key skills-
Leadership and team management-
Organisation and prioritisation-
Results- and
customer-oriented- Analytical and decision-making skills-
Communication and conflict management
– Commitment to continuous
improvement
Technical skills-
Proficiency in logistics processes (receiving, storage, order fulfilment, dispatch)
– Proficiency in WMS, ERP and Microsoft Office tools-
Analysis and monitoring of
KPIs- Knowledge of safety standards and regulations
Ideal candidate-
Experience in operational logistics management (minimum 2 to 3 years)
– Good understanding of supply chain flows and processes-
Ability to lead operations and bring teams together-
Responsiveness, attention to detail and a hands-on approach
